Neutralising toxic work environments
Toxic work environments poison everything from relationships in the workplace all the way up to the customer experience so neutralising toxic work environments is actually important for your whole business. If your employees suffer, so does your business, profits are dragged down, talent drains away and negativity flourishes. Research shows that uncordial relations between colleagues cost businesses in the region of millions. Fully 25% in a recent survey admitted to taking their frustrations out on customers, and these are the ones who came clean; there’ll be more. However, there might also have been colleagues and suppliers. It’s a disaster for your brand. Transformation and change management can also apply to business culture, just as well as to their structure, strategy and operations. The best of the latter will not allow your business to flourish long term if people are battling anxiety and other stressful work created conditions.
Gossiping, harassment and workplace bullying cause untold heartache, stress, worry and misery to so many and health problems like cardiovascular, digestive, endocrine and even.dermatological disorders are linked to coping with toxic workplaces.
In the wake of #MeToo, #Ellengate, the renewed fervour of the BLM movement following the killing of George Floyd and the coronavirus crisis, understanding the repercussions of toxicity and how to avoid or neutralise it in the workplace is crucial.